Our Technology

Built specifically for costume care

Costume Care is a specialist facility built from the ground up for professional costume cleaning. Every piece of technology we use — from our professional Miele wet care equipment to our Costume-Safe processes — is chosen specifically because it's right for cleaning performance garments safely and expertly.

Professional Miele wet care equipment

We use professional Miele wet care equipment designed for precision and specialist cleaning applications. Unlike standard commercial washers, Miele equipment gives us precise control over water temperature, cycle length, and wash intensity — essential for customising each wash to the specific needs of different fabrics and garments.

The Costume-Safe process

Costume-Safe is our specialist cleaning approach designed from the ground up for costume cleaning. It combines professional Miele equipment with textile-safe detergents and carefully controlled processes. Water-based, not solvent-based — gentler on fabrics, more effective for costume care, and better for the environment.

Purpose-built, not repurposed

Generic laundries use standard equipment designed for everyday garments. High street dry cleaners use harsh chemical solvents. We built our facility specifically for costume cleaning — the right choice for expert care, not a compromise.

The Costume-Safe Approach

How it works

Water-based, not solvent-based

We use carefully controlled water as the primary cleaning medium — safer for delicate fabrics than harsh dry-cleaning chemicals. Solvent-based dry cleaning uses chemicals that can damage delicate fabrics, weaken fibres, and leave chemical residues. Water is the better choice.

Specialist detergents

We use gentle pH-neutral detergents specifically formulated for costume cleaning — not standard laundry products. Our detergents effectively remove dirt and odours while protecting colours, fabrics, and embellishments.

Controlled wash cycles

Each wash is carefully controlled to remove dirt and odours without damaging fabrics, colours, or embellishments. Miele equipment gives us the precision to customise each cycle to the specific needs of different costume fabrics.

Professional drying & finishing

Professional drying and finishing techniques preserve shape, stretch, and appearance. Costumes come back perfect for performance — no pollen risk, no weather-dependent drying, consistent results every time.

FAQ

Questions about our technology

For costume cleaning, wet cleaning is more effective. Our Costume-Safe process removes dirt, sweat, makeup, and odours more thoroughly than dry cleaning — and it does so without harsh chemicals. The water-based approach is gentler on fabrics while being more effective at cleaning.

Water is the safer choice for costume cleaning. Solvent-based dry cleaning uses harsh chemicals that can damage delicate fabrics, weaken fibres, and leave chemical residues. Water-based cleaning is gentler, safer, and more effective for the delicate fabrics used in costumes.

Miele equipment is designed for precise textile care — not basic laundry. It gives us control over water temperature, wash intensity, and cycle length. This control allows us to customise each wash to the specific needs of different costume fabrics and embellishments.

No. Our Costume-Safe process and professional equipment are specifically designed to protect costumes. We use gentle, controlled processes that remove dirt and odours without damaging fabrics, colours, stretch, or embellishments. If you have concerns about specific garments, get in touch before sending.